We’re very proud of the quality of our care, which has earned us the maximum five star rating from Suffolk Coastal District Council.

FEEDING AND HYGIENE  

Feeding takes place morning and evening unless you would like us to feed your cat little and often. Several brands of wet and dry food are available or owners can provide their own foods if preferred, including special diet foods. For cats reluctant to eat when they first arrive, we have tempting treats to help them settle in.

Clean food bowls are used at every feed and water bowls are always kept full of fresh water. Litter trays are completely changed daily, and we also 'pooper scoop' throughout the day. Litter trays are placed in the outside areas away from where cats eat and sleep, and filled with environmentally friendly wood pellet litter, which most cats seem to prefer. Clay litter is also available.

• Feeding takes place twice a day or to your schedule

• Choice of wet and dry foods available

• Clean bowls used for every feed

• Litter trays are emptied regularly

ATTENTION AND INDIVIDUAL CARE 

Regular time is made for cuddles, playing with toys and grooming. For us, giving cats attention is a really important – and fun – part of our job. We love having playful kittens to stay and ensure they get lots of interaction, especially with our daughter! Of course, some cats prefer not to be handled and we respect this and will discuss your cat’s individual needs and preferences with you before you leave. 

Elderly cats are also well catered for in our individually heated chalets. If they are arthritic or cannot jump up onto shelves, we have chalets adapted to their needs.

Most cats settle quickly but extra attention is always available to any cats that need it.

• Cats enjoy regular cuddles, play and grooming 

• Attention is tailored to each cat’s likes and needs 

• Kittens are given lots of play time 

• Elderly cats receive care adapted to their needs

HEALTH CARE

All pets must be fully vaccinated and owners are requested to produce an up-to-date vaccination certificate on arrival. If a cat has been receiving treatment, or is on medication, we would also appreciate prior notice. We have various tried and tested methods to encourage cats to swallow pills and are experienced at administering injections and caring for cats with diabetes and other health conditions. 

Our written procedures cover all aspects of health care and have been approved by Suffolk Coastal District Council, who awarded us their maximum 5-star rating. Our registered vet is Ryder-Davies and Partners in Woodbridge but we would usually contact you and your own vet in the first instance should your cat become unwell. 

• Your cat’s health and wellbeing are our top priority 

• Vaccination records are required for all cats

• Medication and injections are expertly administered 

• Approved written procedures detail all health care methods